You need feedback to monitor progress.A.StopB.achieveC.accessD.check
You need feedback to monitor progress.
A.Stop
B.achieve
C.access
D.check
You need feedback to monitor progress.
A.Stop
B.achieve
C.access
D.check
第1题
A.feedback
B.support
C.appreciation
D.criticism
第2题
第3题
A.They are looking puzzled and leaning forward in their seats.
B.They are wearing earplugs.
C.none of the above
D.They are talking with each other in a low voic
第4题
A.You do have to be impressive academically, as well as you have to be impressive as a person.
B.You must boost about your achievement even oversell yourself sometime in order to be selected by the top universities.
C.To apply, you need to be organized, especially to arrange the timetable for sitting any additional tests, getting references, and proofreading and getting feedback on your application.
D.Your personal statement, your references – and if you have an interview, your interview responses – should highlight your passion for the subject.
第5题
听力原文:M What does your schedule look like today, Nicole?
W I need to finish making these invoices. Then I'm going to meet some clients and deliver the invoices.
M You're going to personally deliver them? Doesn't that take too much time from your day?
W Well, these are invoices for new clients. I want to get their feedback and see if they want to change their ads. It's time-consuming, but also easier for me to do it all at once. Plus it builds a better relationship with the clients, which is what I hope to do.
Where might this conversation be heard?
A.In an office
B.In a bookstore
C.At a restaurant
D.At a department store
第6题
— Which company (A, B, C or D) does each sentence 1 - 7 refer to?
— For each sentence 1 - 7, mark one letter (A, B, C or D) on your Answer Sheet.
— You will need to use some of the letters more than once.
A
"We're ahead of our competitors in that every year we invite customers to headquarters to discuss their expectations for the next five years. In addition to customers, the meeting includes approximately 100 employees and suppliers. We parade our five-year plan, including such things as service, quality and on-time delivery, and involve everyone in a feedback process. The outcome becomes part of our long-range strategic plan, which is communicated to every employee in the organisation - a process we call management by planning."
B
"The approach we find we need to take to increasing customer satisfaction is systemic. There isn't an easy way to do it. Everything is interconnected and builds. In order to delight customers, you need smooth manufacturing processes, which means you need an accurate warehouse, which in turn relies on a good manufacturing requirements system and good suppliers. You can't accomplish one in isolation."
C
"As part of our improvement process, employees participate actively in raising customer satisfaction. They establish the areas in which they will be measured that translate into quality performance: things like, 'How quickly do you respond to a call?' or 'How effective are your dealings with the customer?' Feedback is provided regularly to employees. They analyse the data to determine when additional instruction and support are needed, or when processes need to be re-worked or improved, or when our goals need to be changed. They are also encouraged to keep an eye on the competition and how they are doing. These data are used for planning purposes."
D
"Our senior managers are constantly pulling the competition's products apart to see what they're doing. They've also done some benchmarking against our better competitors. There are a few good ones that make us run faster and harder. But, to be honest, in terms of new service initiatives, for example, we've had to look outside our industry to find what could be called 'best of breed'. We've milked our own industry."
Staff are invited to set the standards that are used to assess their productivity
第7题
Dear Mr. Lambert,
Our records show that you registered as a user of the Bradford Town Office website within the last six months. We at the town office are continually working to improve the website and the services it provides. To this (84) , we hold random draws to select new users to participate in our citizen feedback sessions. You were selected for such an invitation in our most recent draw.
I'm not sure how much time you have been able to spend on the site, but it (85) as a one-stop resource for the citizens of Bradford. Users can monitor and pay utility bills, schedule bulk trash pickup, apply for building permits, and much, much more. Of course, you need not have used any of these functions to attend the feedback session. We are simply interested in learning about your (86) with the site so far.
The session will take place during the town meeting on Tuesday, October 4, at 7:30 pm. If you plan on attending, please call to RSVP at 555-2930 by October 1.
Thank you,
Shirley McAdams
Online Director, Bradford Town Office
(44)
A.stop
B.end
C.final
D.close
第8题
Section B
Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.
听力原文: M: Next time you bring your kids in for a checkup, don't be surprised if the doctor asks about their tastes in entertainment. The American Academy of Medicine suggested last week that doctors work with parents to evaluate how much TV kids watch and what they see, what video and computer games they play, which websites they visit on the Internet, whether they view R-rated videos without the company of their parents, what music they like and what books they read. Doctors are worried that kids who spend too much time in front of the tube don't get enough exercise and can become over weight. The academy is also concerned that the messages kids get from entertainment media can make them more violent and sexually active.
The academy recommends that children under age two not watch any TV. "Children need activities to stimulate the brain during the first two years of life," says Dr. Miriam Baron, who chairs the academy's committee on public education. "They need feedback and socialization." Older children, she says, should watch TV in a common area. Their bedrooms should be "electronic media-free' zones where they can have a quiet place to read, study, play or just relax.
(27)
A.How much exercise they get every day?
B.What they are most worried about?
C.How long their parents accompany them daily?
D.What entertainment they are interested in?
第9题
听力原文: Next time you bring your kids in for a checkup, don't be surprised if the doctor asks about their tastes in entertainment. The American Academy of Medicine suggested last week that doctors work with parents to evaluate how much TV kids watch and what they see, what video and computer games they play, which websites they visit on the Internet, whether they view R-rated videos without the company of their parents, what music they like and what books they read. Doctors are worried that kids who spend too much time in front of the TV set don't get enough exercise and can become overweight. The academy is also concerned that the message kids get from entertainment media can make them more violent and sexually active.
The academy recommends that children under age two not watch any TV. "Children need activities to stimulate the brain during the first two years of life," says Doctor Mitten Baron, who chairs the academy's committee on public education. "They need feedback and socialization." Elder children, she says, should watch TV in a common area. Their bedrooms should be "electronic media-free zones", where they can have a quiet place to read, study, play or just relax.
(23)
A.How much exercise they get every day.
B.What they are most worried about.
C.How long their parents accompany them daily.
D.What entertainment they are interested in.
第10题
______ we are not asked to fill the readers feedback, we have no need to do it.
A.So that
B.At that
C.Since that
D.Now that
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