Waiter: Welcome, sir. May I help you？ Customer: Sorry. I don't need your help, thank you.（）

A.Thank you. I'll have fried tofu and stir-fried cauliflower.

B.Yes, please. I'd like a hamburger and a chocolate shake.

C.Sorry. I don't need your help, thank you.

D.If you want to help me, I'll be glad to accept it.

听力原文：W: Sir, I waited ten minutes at the table before the waiter served me.

M: Sorry, Ma'am. It has been very busy tonight.

Q: Where does the conversation most probably take place？

(14)

A．In a bank.

B．In an office.

C．In the hospital.

D．In the restaurant.

听力原文：M Waiter, can you bring us our check, please？

W OK, sir, one moment, please. Here it is! Your bill comes to 82 dollars, which includes a 5% tax and a 10% service charge. How would you like to pay？ Cash or charge？ We accept credit card, cash, traveller's card, visa, etc.

M Well, I'll pay in cash.

W Sir, this is your change of 18 dollars. Thank you for coming.

How much does the bill come to？

A．63 dollars

B．72 dollars

C．80 dollars

D．82 dollars

听力原文：W: Welcome sir, go this way please.

M: Thank you.

W: Would you like to see a menu？

M: No, thanks. I already know what to order.

What is the woman' s job？

A．A doctor.

B．A secretary.

C．A waitress.

【连线题】Conversation 1: A: Waiter, I’ve broken the ____1______. I’m sorry. B: Never mind. Sir, you’ve injured your __2_______. A: It’s only a small cut. B: Take it easy. I’ll _____3_____ for you. Conversation 2: A: My ________4_________ was missing. How can that happen in a 5-star hotel？ B: I’m sorry to hear that. Would you mind telling me what happened？ A: I put it ______5____. But now I can’t find it. B: Did you go anywhere else？ A: Yes, I went to the _____6______. B: Don’t worry. _____________7_________.

A.What sir

B.Why sir

C.Yes sir

D.Hi sir

听力原文：W: Good evening. Welcome to Village Green Inn. What can I do for you, sir？

M: I have a reservation with you.

W: May I have your name, please？

M: Tom Addison.

W: Yes, Mr. Addison. May I have a look at your passport, please？

M: OK. Here you are.

W: Would you please fill out the registration form？

M: All right. What is the rate for one person per night？

W: $69 .

M: Do you accept traveler's check？

W: Sure. Here is the key card to Room 4312 . The bellman will show you the way.

M: Thanks. I will be leaving tomorrow. When shall I check out？

W: Any time before 11:00 a.m.

M: All right. I'll remember that.

What is the man's name？

(8)

A．Tom Smith.

B．Tom White.

C．Tom Green.

D．Tom Addison.