听力原文:M: Good morning. Customer Banking Service...
听力原文:M: Good morning. Customer Banking Services. Can I help you?
F: Hello, can I speak to Mr Wright, please?
M: I am sorry he is in a meeting right now. I am his assistant, Tony. Is there anything I can do for you?
F: Oh, yes, maybe you can be of help. This is Ms Spencer. You see, I have found a teaching post in Korea, and I am going to stay there for at least 5 or 6 years, so I'd like to cancel my current account at your bank.
M: OK, Ms Spencer. But I'll need some details. Your initials, please.
F: D.Y.
M: Is that B for baby?
F: No, D for difficult.
M: Right. And what is your current account number?
F: It's 1807 5497
M: Would you give your date of birth? I need to go through security procedures.
F: 17 December, 1956.
M: And your password, please.
F: Well, I haven't used this account for sometime. I am not quite sure. It's maybe 5415 or 4515. Would you try both?
M: Yes, it's the fast one. Uh, you still have $100 in your account. Do you want to pick it up here personally or do you want it sent to you by mail?
F: By mail, please. I am extremely busy these days.
M: Fine, Ms Spencer, your current account is cancelled.
F: Thanks a lot, Tony.
M: You are welcome. Bye-bye.
&8226;There are thirty questions on this question paper.
&8226;Instructions are given on the tape.
&8226;You can write on this Question Paper.
&8226;At the end of the test, you will be given 10 minutes to copy your answers onto the Answer Sheet.
&8226;You must write all your answers in pencil.
PART ONE
&8226;You will hear three telephone conversations or messages.
&8226;Write one or two words or a number in the numbered spaces on the notes or forms below.
&8226;You will hear each recording twice.
Conversation One
&8226;Look at the form. below.
&8226;You will hear a woman calling about banking service.
Customer Banking Service
From: (1) ___________________
Initials: D.Y.
Bank service required: (2) ___________________
Reason: shall stay in (3) ___________________ for 5 or 6 years
Date of birth: 17 Dec., 1956
Account number: 18075497
Password: 5415
Send (4) ___________________ of money by mail