【判断题】TCP/IP is a communications protocol used to transfer digital data around the Internet.

As a prevalent way of communication, blogs are used by most people on the Internet in the United States.

A．Y

B．N

C．NG

40 For every situation, several methods usually exist for effective communication to take place. Which of the following is least likely to be used for explaining to the team project planning guidelines?

A. project office memo

B. project office directive

C. project team meeting

D. formal report

E.counseling sessions

122 For every situation, several methods usually exist for effective communication to take place. Which of the following is least likely to be used for explaining to the team project planning guidelines?

A. project office memo

B. project office directive

C. project team meeting

D. formal report

E. counseling sessions

For every situation, several methods usually exist for effective communication to take place. Which of the following is least likely to be used for explaining to the team project planning guidelines?

A project office memo

B project office directive

C project team meeting

D formal report

E counseling sessions

回答下列各题： The Importance of Good Communications Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed. However, firms often have communication problems that can undermine their performance. In many cases,these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employees appraisal, should be done face-to-face. One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages. The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all.The potential gains must be weighed up against the costs, and firms should realize that more communicationdoes not necessarily mean better communication." As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different. The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average managers desk and you will see the problem -- it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex. In the first paragraph the writer recommends that communication with staff should include

A.some feedback on their job performance.

B.an explanation of how company targets have been set.

C.information on promotion prospects within the company.

D.an indication of which duties they can expect assistance with.

听力原文：Globalcall Communications has grown from a telecommunications solutions provider for local businesses in the greater Seattle metropolitan area to a truly global corporation providing telecommunications solutions for clients both large and small. Established to fill a significant market gap for simple communication solutions, the company first expanded to most major North American cities before becoming a major multinational player.

The company began by offering computer software solutions to local businesses in the greater Seattle metropolitan area.

A．正确

B．错误

治疗性沟通(therpeutic communication)

"Intercultural communication" is communication【51】members of different cultures. This definition is simple,【52】the process is complex. Intercultural communication involves differing perceptions, attitudes and interpretations. We know that even two people from the same【53】can have communication problems. People can unintentionally hurt each other by something they say or【54】. Isn't it logical, then, that communication problem can be【55】among people who do not have the benefit of shared experiences (i. e. , language and culture) 9. Cultures do not communicate; individuals【56】. Everyone has a unique style. of communication, but cultures determine a general style. for their members. The【57】of individual to his culture is【58】to an actor and his director. The actor puts his own personality into his acting but is nevertheless influenced by the director. We are not always aware of the subtle influences of our culture.【59】, we may not perceive that others are influenced by their cultures as well.

Problems and misinterpretations do not result every time members from two cultures communicate.【60】, when cultural conflicts do arise, they may be perceived【61】personal rather than cultural. In the following example it is a【62】misunderstanding that creates negative feelings and confusion. A young woman from one culture is looking【63】of the window and sees a male acquaintance from another culture. He signals to her by puckering his lips . She quickly looks away from the window. Later she ignores him. He is confused and she is angry.

The【64】was due to the woman's failure to understand the man's nonverbal signal. In her culture, his gesture conveys a sexual advance. According to his culture, he Was only saying (nonverbally) , "Oh there you are . I've been looking for you." The woman's misinterpretation resulted【65】her angry reaction and his【66】. If the two had known more【67】each other's nonverbal cues, they could have【68】the cultural conflict.

Some misunderstandings are insignificant and can be easily【69】or remedied.【70】conflicts are more serious in that they can cause misinterpretations and create persistent negative attitudes toward foreigners.

(51)

According to the author, all of the following are important to written communication EXCEPT ______.

A．hints about how to improve one's communication skills in English

B．the combined studies of both spoken and written language

C．gaining all the necessary skills at reading

D．syntax and grammar necessary for good writing

According to the author, all of the following are important to written communication EXCEPT

A．hints about how to improve one's communication skills in English.

B．the combined studies of both spoken and written language.

C．gaining all the necessary skills at reading.

D．syntax and grammar necessary for good writing.