When writing business letters, we must emphasize one or two important things and make our main idea clear.

When we meet a person, our first impression is based on their body language and their speech. When someone goes up on a stage, or gives a presentation at a business meeting, many pairs of eyes will be following and judging this person. If you are up there and talking, you want to give your best impression. While many workshops and online videos focus on teaching us how to adjust our body language to appear confident and convince others of our message, less attention is given to how we phrase things. Speech should flow, but there is this one little bad habit most of us have—one that builds a dam in our flowing sentences. This habit makes our message sound as if we are building our foundations on quicksand. Do you know which bad habit I mean? It is the habit of using that not-even-a-word in too many sentences, i.e., the habit of saying "uhm"—something we generally are not even aware of. When we let this habit slip into our speech, it weakens our message, and our audience and clients will be less convinced of our claims. The nasty thing about "uhm" is that it s often too tiny to even notice. It has become part of our expressions and virtually everybody does it. Therefore, it takes practice and effort to unlearn stuffing our sentences with it. To get a hold of your bad habit of using "uhm" , you can try the following exercises: 1)Record your speech when you prepare: 2)Write out your entire speech beforehand: 3)Take a moment to center yourself: and 4)Speak a little more slowly. Make a pledge today: drop the "uhm"!

The main topic of the passage is______.

A．how to give a good impression

B．how to use body language

C．how to build confidence

D．how to make your speech flow

听力原文： Man has a big brain. He can think and speak. Scientists used to think that men are different from animals because they can think and learn. They now know that animals can learn —dogs, rats, birds —and worms —can learn. So scientists are beginning to understand that men are different from animals because they can speak. Animals cannot speak. They make noises when they are afraid, or angry, or unhappy. Apes are our nearest cousins. They can understand some things more quickly than human beings, and one or two have learned a few words. But they are still different from us. They cannot join words and make sentences. They cannot think like us because they have no language. They can never think about the past or the future.Language is a wonderful thing. Man has been able to develop civilization because he has language. Every child can speak his own language very well when he is four or five —but no animal learns to speak. How do children learn? Scientists do not really know. What happens when we speak? Scientists do not know. They only know that man can speak because he has a big brain.

(34)

A．Because he has a big brain.

B．Because he learns to speak.

C．Because he develops civilization.

D．Because he knows many words.

Sports and games make our bodies strong, prevent us from getting too fat, and keep us healthy. But there are not their only use. They give us valuable practice in making eyes, brain and muscles work together. In tennis, our eyes see the ball coming, judge its speed and direction and pass this information on to the brain. The brain then has to decide what to do, and to send its orders to the muscles of the arms, legs, and so on, so that the ball is met and hit back where it ought to go. All this must happen with very great speed, and only those who have had a lot of practice at tennis can carry out this complicated chain of events successfully. For those who work with their brains most of the day, the practice of such skills is especially useful.

Sports and games are also very useful for character-training. In their lessons at school, boys and girls may learn about such virtues as unselfishness, courage, discipline and love of one's country; but what is learned in books cannot have the same deep effect on a child's character as what is learned by experience. The ordinary day-school cannot give much practical training in living, because most of the pupils' time is spent in classes, studying lessons. So it is what the pupils do in their spare time that really prepares them to take their place in society as citizens when they grow up. If each of them learns to work for his team and not for himself on the football field, he will later find it natural to work for the good of his country instead of only for his own benefit.

When we play tennis we have to ______.

A．use, first, our eyes, then the brain and finally the muscles

B．make our eyes, brain and muscles work almost at the same time

C．use mainly the arms and legs to hit the ball

D．use mainly the muscles so that the ball is met and hit back

Sports and games make our bodies strong, prevent us from getting too fat, and keep us healthy. But these are not their only use. They give us valuable practice in making eyes, brain and muscles work together. In tennis, our eyes see the ball coming, judge its speed and direction and pass this information on to the brain~ The brain then has to decide what to do, and to send its orders to the muscles of the arms, legs, and so on, so that the ball is met and hit back where it ought to go. All this must happen with very great speed, and only those who have had a lot of practice at tennis can carry out this complicated chain of events successfully. For those who work with their brains most of the day, the practice of such skills is especially useful.

Sports and games are also very useful for character-training. In their lessons at school, boys and girls may learn about such virtues as unselfishness, courage, discipline and love of one's country; but what is learned in books cannot have the same deep effect on a child's character as what is learned by experience~ The ordinary day-school cannot give much practical training in living, because most of the pupils' time is spent in classrooms, studying lessons. So it is what the pupils do in their spare time that really prepares them to take their place in society as citizens when they grow up. (16) If each of them learns to work for his team and not for himself on the football field, he will later find it natural to work for the good of his country instead of only for his own benefit.

When we play tennis we have to______.

A．use, first, our eyes, then the brain and finally the muscles

B．make our eyes, brain and muscles work almost at the same time

C．use mainly the arms and legs to hit

D．use mainly the muscles so that the ball is met and hit back

How to approach Writing Test Part Two

?This part tests your ability to write longer letters, faxes and emails.

?Read the instructions carefully and underline the four points you must include in your answer.

?Write down a useful phrase you can use for each point.

?Write your answer. Tick off each point in the instructions as you include it.

?Make sure you use an appropriate opening and closing for the letter (e.g. Dear Mr .... Yours sincerely).

?Check you have written your answer in 60 - 80 words.

?Read this part of a letter from Anita Banks, who recently bought a washing machine from your company.

I am writing to complain about a washing machine I purchased from your company. It has not worked properly since it was installed last month.

I have written to you twice but have had no reply. I am now considering taking legal action.

?Write a letter to Mrs Banks:

?apologising for not replying earlier

?explaining the reason for the delay

?saying how you intend to deal with the problem

?promising to contact her again soon.

?Write 60- 80 words.