下列现浇混凝土板工程量计算规则中,说法正确的是()。A.天沟、挑檐按设计图示尺寸以面积计算B.雨篷、
下列现浇混凝土板工程量计算规则中,说法正确的是()。
A.天沟、挑檐按设计图示尺寸以面积计算
B.雨篷、阳台板按设计图示尺寸以墙外部分体积计算
C.现浇挑檐、天沟板与板连接时,以板的外边线为界
D.伸出墙外的阳台牛腿和雨篷反挑檐不计算
下列现浇混凝土板工程量计算规则中,说法正确的是()。
A.天沟、挑檐按设计图示尺寸以面积计算
B.雨篷、阳台板按设计图示尺寸以墙外部分体积计算
C.现浇挑檐、天沟板与板连接时,以板的外边线为界
D.伸出墙外的阳台牛腿和雨篷反挑檐不计算
第1题
Why is this customer so frustrated?
A.The delivery took too much time.
B.The customer had to pay extra money for the delivery.
C.The customer service representative was not responsive.
D.When the delivery arrived, the product was damaged.
第2题
A.Meet with the customer to better understand the reasons behind the 2000 calls capacity .
B.Set the goal at 3000 calls .
C.Meet with the technical experts and help them to agree on a goal .
D.Set the goal at 2000 calls .
第4题
What are workers told not to do?
A.Become frustrated
B.Admit fault
C.Process customer refunds
D.Complain about customers
第5题
A、companies and manufactures
B、manufactures and distributors
C、customers and distributors
D、companies and their customers
第6题
Task Sheet for Candidate A
Task Sheet 1
A: Customer relations: how to defuse angry customers
B: Recruitment: how to hire a new manager
C: Employee relations: the reasons for having a company policy on Internet use
Task Sheet for Candidate B
Task Sheet 2
A: Payment: how to determine an employee's salary.
B: Customer relations: how to keep your customer happy and coming back for more.
C: Leadership training: how to bridge the communication gap between women and men
第7题
Why might calls be recorded?
A.To inform. the police
B.To test the line
C.To advise the customer
D.To help teach new staff how to deal with customers
第8题
A.what time of day it is.
B.how long they last.
C.where the caller lives.
第9题
What is Mr. Carson doing when Mr. Prince calls him?
A.He is having a talk with his customer.
B.He is having a meeting right now.
C.He is out instead of having a meeting now.
第10题
People without abuse history are usually______.
A.able to identify inappropriate behavior
B.respected, affectionate, and passionate
C.more likely to feel angry and frustrated
D.optimistic about their chances of success
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