Learning how to analyze your audiences can't help you become a more flexilbe communicator.

案例分析 Directions: In this section you are supposed to analyze the following cases from the perspective of intercultural communication. Then write down the answers on the Answer Sheet. 　 Study the following two short speeches. One is given by a Hong Kong Chinese and the other by an American businessman. A. Because most of our production is done in China now, and it’s not really certain how Hong Kong will be like after 1997, and since I think a certain amount of caution in committing to TV advertisement is necessary because of the expense. So, I suggest that we delay making our decision until after Legco makes its decision. B. I suggest that we delay making our decision until after Legco makes its decision. That is because I think a certain amount of caution in committing to TV advertisement is necessary because of the expense. In addition to that, most of our production is done in China now, and its not really certain how Hong Kong will be like after 1997. Question: Which speech might be given by the Chinese and which by the American? Give your reasons.

How to approach Reading Test Part Five

&8226;This part of the Reading Test tests your ability to identify additional or unnecessary words in a text. Most lines contain one extra word which is incorrect.

&8226;Read the whole text quickly to find out what it is about. As you read, try to identify the words that are incorrect. Make sure you consider whole sentences, and not each line separately.

&8226;Then read the text again, and write down the extra words.

&8226;Remember there will be only one extra word in a line, and some lines are correct.

&8226;Read the article on the opposite page about identifying the training needs of staff.

&8226;In most of the lines 34 - 45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.

&8226;If a line is correct, write CORRECT on your Answer Sheet.

&8226;If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.

&8226;The exercise begins with two examples, (0) and (00).

Identifying training needs

The financial benefits of training are sometimes hard to demonstrate, and often the

training budget is the first to be reduced instead when spending is under pressure. For

34 this reason, and given that the need for any corporate spending to provide maximum

35 value for money, it is important for the differences between individuals must to be

36 taken into account when considering training requirements. This makes for far more

37 effective training than a programme is based solely on generalisations about staff. After

38 all this, our abilities differ, and variations in previous experience can also play a

39 significant role in learning. Identifying training needs and their capabilities on an

40 individual basis is often carried out in appraisal interviews. In those workplaces where

41 each employee's productivity is measured, such records may be considered during the

42 appraisal, allowing for the possibility that inadequate training can be identified as if the

43 reason for low productivity. Training requirements are also evaluated in such

44 assessment centres, and in which groups of staff are observed while taking part in job

45 simulation activities. Although these are often used to assess potential for promotion, but can also show employees' training needs within their current job.

(34)

Whether this will be your first or your thousandth business trip, you should be conscious of conduct that is considered proper during your absence from the office. As a representative of your company, you need to know how to behave appropriately on a business trip.

Steps:

1. Pack all essential items in a carry-on bag to avoid being ill-prepared for business if the airline loses your luggage. Showing up for a trade show or a meeting with a client dressed in yesterday's clothes will not make a positive impression.

2. Dress professionally during the entire trip. Your attire(服装) should reflect the fact that you are on a business trip, whether you are on a plane, on a golf course or in a conference room.

3. Be prepared and be on time. You may normally arrive at the office at 13:10 every morning and not speak until after your first cup of coffee, but clients will not be 10 minutes late for an important meeting.

4. Use proper business language. Even though some business trips may include more casual situations, such as lunch, dinner or even golf, keep in mind that you are still representing your company, and like the old saying goes, "Loose lips sink ships."

5. Save all receipts from your trip so you can easily determine your expenses when you return.

6. Conduct yourself with grace and decorum(礼貌得体) at all times. If you are uncertain about these terms, consider buying a book on business etiquette(礼节) for some light reading while on the plane.

We should dress ______ during the entire trip.

A．professionally

B．lovely

C．casually

D．formally

The tension in the Middle East has attracted much attention. The terms of the contract must be clear, definite, certain and complete. Unless these issues are addressed as a matter of urgency, the consequent de-motivation of staff will undoubtedly have a negative impact on the performance of the company. We should learn how to analyze and solve problems. The big company has its disadvantages. Managing multinationals means handling both national and organizational culture differences at the same time. The main difficulty is the shortage of funds, teachers and teaching materials. We thank you very much for the warm hospitality accorded to our trade delegation during this visit to your country and for the close co-operation in the business discussions. With respect to manuscripts and pictures that are provided by the Chinese party, without the consent of the Chinese Party, the other party may not transfer the copyright, or extend the use thereof, or extend the areas where they shall be distributed. A big family has its difficulties.

In this question, you will listen to a conversation. Then you will be asked to talk about the information in the conversation and to give your opinion about the ideas presented. After the question, you will have 20 seconds to prepare your response and 60 seconds to speak. Listen to two students discussing tuition fees.

Question

The students discuss two solutions to the problem that affects them both. Describe the problem and the two solutions. Then state which of the two solutions you prefer and explain why.