题目内容
（请给出正确答案）
A、May I see your boarding pass, please？
B、Could I have a look at your boarding card？
C、Of course.
D、I’m afraid I can't.
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更多“How to reply when passengers a…”相关的问题
第1题
Generally, a good and effective manager should be very good at the following essential tasks. First, great managers accept blame. When someone from head office visits and expresses displeasure, the great manager immediately accepts full responsibility. In everyday working life, the best managers are constantly aware that they selected their people and should have developed them. Errors made by team members axe in very real sense their responsibility.
Second, great managers give praise. Praise is probably the most under-used management tool. Great managers are forever trying to catch their people doing something right, and congratulating them on it. And when praise comes from outside, they are swift not merely to make the fact known, but to make clear who has earned it. Managers who regularly give praise are in a much stronger position to criticize or reprimand poor performance.
Then, great managers make blue sky. Very few people are comfortable with the idea that they will be doing exactly what they are doing today in 10 years' time. Great managers anticipate people's dissatisfactions.
Moreover, great managers put themselves about. Most managers now accept the need to find out not merely what their team thinks, but what the rest of the world, including their customers, need. So MBWA, i.e. management by walking about, is an excellent thing.
Another important point is that great managers exploit strengths, not weaknesses in themselves and in their people. They see strengths in themselves as well as in other people, as things to be built on, and weaknesses as something to be accommodated, and if possible, eliminated.
The last but not the least, great managers make themselves redundant. What great managers do is to learn new skills and acquire useful information from the outside world, and then immediately pass them on, to ensure that if they were to be run down by a bus, the team would still have the benefit of the new information. So great managers are always on the lookout for higher-level activities to occupy their time, while constantly passing on tasks that they have already mastered.
? Look at the notes about qualities of great managers.
? Some information is missing.
? You will hear part of a presentation by a professor of management.
? For each question 16-22, fill in the missing information in the numbered space using one or two words.
? You will hear the presentation twice.
Qualities of Great Managers
Great managers
accept (16) ______
know how to give (17) ______ properly
criticize (18) poor ______
find out (19) customers' ______
see (20) ______
learn (21) ______
look out for (22) higher-level ______
(16)
第2题
The main purpose of this passage is ____.
A.to provide some advice for the parents about children’s education
B.to explain how to prepare a pretty snack for your children
C.to explain why the parents spoil their children
D.to describe children’s lives after school
The words “this way” in the sentence “But most homes aren’t run this way” in the first paragraph most possibly means ____.A.to stay on the task
B.to arrange everything in details
C.to give some lessons to children
D.to behave in the structured school
Which of the following is NOT recommended for the break during the children’s study after class?A.Shoot baskets.
B.Play some games with parents.
C.Go out to drink some beverage in a bar for a long time.
D.Relax a bit by using the bathroom.
According to the passage, the expert named Martin, appearing in the second paragraph, most probably takes up the following jobs EXCEPT ____.A.a specialist in children education
B.a professional consultant in a after-school program
C.the leader of a research group about sports, such as basketball
D.mostly the same as what Freimuth (in the last paragraph) does
According to the last two paragraphs, the appropriate snacks that the parents provide will ____.A.upset the children’s momentum
B.exhaust them by lots of dirty dishes
C.make the children get addicted to TV
D.bring more energy to children
请帮忙给出每个问题的正确答案和分析，谢谢！
第3题
Directions: This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. The conversations and the questions will be spoken only once. When you hear a question, you should choose the correct answer from the 4 choices marked A, B, C, and D.
听力原文：W: Excuse me. Is this seat taken?
M: No. it's not taken.
W: Oh. thank you.
M: Oh. let me help you with this.
W: Oh. thank you.
M: Do you want to sit by the window?
W: No. no. no. I like the aisle seat better. You can sit by the window.
M: My name is Mike Gerard Hogan. Pleased to meet you.
W: I'm Elsa Tobin. How do you do?
M: Do you live in New York?
W: No. no. I'm from Florida.
M: I am, too. But didn't you just get on?
W: No, no. I just changed my seat. A man next to me was smoking, and smoke really bothers me.
What is the most probable relationship between the two speakers?
Why did the woman changed her seat?
(6)
A．Strangers.
B．Friends.
C．Relatives.
D．Coworkers.
第4题
2 How come? Because it's so hard to quit. Nicotine is so powerfully addictive that lots of people find it impossible to give up even with lung cancer, emphysema and heart disease staring them in the face. Despite an array of products and strategies designed to help people conquer the habit, cigarettes remain a major killer in this country.
3 If we want to know how to reduce the death toll from tobacco use, we might want to look at Sweden, where smoking among men has dropped sharply in recent years. How come? Brad Rodu, a professor of pathology at the University of Alabama at Birmingham, says one big reason is that a lot of Swedish smokers have switched to smokeless tobacco.
4 That may sound like a pointless exercise, substituting one deadly addiction for another. In fact, snuff and other unsmoked forms of tobacco are not nearly as risky as the kind you ignite and inhale.
5 A 2002 report by Britain's Royal College of Physicians noted that "the consumption of non-combustible tobacco is of the order of 10 to 1,000 times less hazardous than smoking." Smokeless tobacco is known to cause oral cancer. But Rodu estimates that if everyone now smoking made the change, the annual number of tobacco-related deaths in the United States would plunge from 440,000 to 6,000.
6 U.S. Surgeon General Richard Carmona, who says he would like to ban all tobacco products, insists that "there is no scientific evidence that smokeless tobacco products are b6th safe and effective aids to quitting smoking." Anti smoking groups portray smokeless tobacco as an intolerable danger. But a growing pile of evidence suggests snuff could be a valuable tool to help smokers help themselves.
7 It's true that they'd do well to swear off the weed in any form. But when virtue fails, as it often does, we have to look for ways to make vice less dangerous. That's the rationale for giving teens access to condoms and other types of birth control, even if we strongly prefer that they abstain from sex. It's also the idea behind needle-exchange programs, which recognize that one thing worse than injecting heroin is injecting it with an AIDS-infected syringe.
8 Smokeless tobacco offers hope to hard-core smokers because it lets them fill their nicotine needs without sucking toxic fumes into their lungs. Addicts would be better off getting their daily dose without lighting up.
9 The rest of us would gain as well, since this indulgence lacks a notable byproduct of cigarettes: secondhand smoke. (With some forms, the user doesn't even have to spit.) And nobody ever burned down his house by falling asleep while dipping snuff.
10 You may wonder why any smoker wouldn't use nicotine gum or patches instead. Answer: because they're more expensive and less potent, relieving smokers of their cash but not their cravings. While nicotine maintenance works for some people, it doesn't work for others, and they shouldn't be deprived of additional options.
11 Critics dismiss Rodu as a hired gun for the smokeless tobacco industry, which in recent years has donated money to support his research and would like to market its product as a safer alternative to smoking. But he says his studies between 1993 and 1999 were done without any industry financing. The funds the industry has given since then have been unrestricted grants to the University of Alabama at Birmingham, and it has no control over the research.
12 Attacking his funding seems to be easier than refuting his evidence. If the tobacco industry donates money to scientists who say the sky is blue, that doesn't make it green. Instead of
A．Quite a big percentage of Americans are cigarette smokers.
B．Americans are well informed of the danger from smoking.
C．Smokers of cigarettes may die of cancer.
D．The campaign against smoking succeeds in preventing Americans from smoking.
第5题
2 How come? Because it's so hard to quit. Nicotine is so powerfully addictive that lots of people find it impossible to give up--even with lung cancer, emphysema and heart disease staring them in the face. Despite an array of products and strategies designed to help people conquer the habit, cigarettes remain a major killer in this country.
3 If we want to know how to reduce the death toll from tobacco use, we might want to look at Sweden, where smoking among men has dropped sharply in recent years. How come? Brad Rodu, a professor of pathology at the University of Alabama at Birmingham, says one big reason is that a lot of Swedish smokers have switched to smokeless tobacco.
4 That may sound like a pointless exercise, substituting one deadly addiction for another. In fact, snuff and other unsmoked forms of tobacco are not nearly as risky as the kind you ignite and inhale.
5 A 2002 report by Britain's Royal College of Physicians noted that "the consumption of non-combustible tobacco is of the order of 10 to 1,000 times less hazardous than smoking." Smokeless tobacco is known to cause oral cancer. But Rodu estimates that if everyone now smoking made the change, the annual number of tobacco related deaths in the United States would plunge from 440,000 to 6,000.
6 U.S. Surgeon General Richard Carmona, who says he would like to ban all tobacco products, insists that "there is no scientific evidence that smokeless tobacco products are both safe and effective aids to quitting smoking." Anti-smoking groups portray smokeless tobacco as an intolerable danger. But a growing pile of evidence suggests snuff could be a valuable tool to help smokers help themselves.
7 It's true that they'd do well to swear off the weed in any form. But when virtue fails, as it often does, we have to look for ways to make vice less dangerous. That's the rationale for giving teens access to condoms and other types of birth control, even if we strongly prefer that they abstain from sex. It's also the idea behind needle-exchange programs, which recognize that one thing worse than injecting heroin is injecting it with an AIDS-infected syringe.
8 Smokeless tobacco offers hope to hard-core smokers because it lets them fill their nicotine needs without sucking toxic fumes into their lungs. Addicts would be better off getting their daily dose without lighting up.
9 The rest of us would gain as well, since this indulgence lacks a notable byproduct of cigarettes: secondhand smoke. (With some forms, the user doesn't even have to spit. ) And nobody ever burned down his house by falling asleep while dipping snuff.
10 You may wonder why any smoker wouldn't use nicotine gum or patches instead. Answer: because they're more expensive and less potent, relieving smokers of their cash but not their cravings. While nicotine maintenance works for some people, it doesn't work for others, and they shouldn't be deprived of additional options.
11 Critics dismiss Rodu as a hired gun for the smokeless tobacco industry, which in recent years has donated money to support his research and would like to market its product as a safer alternative to smoking. But he says his studies between 1993 and 1999 were done without any industry financing. The funds the industry has given since then have been unrestricted grants to the University of Alabama at Birmingham, and it has no control over the research.
1
A．Quite a big percentage of Americans are cigarette smokers.
B．Americans are well informed of the danger from smoking.
C．Smokers of cigarettes may die of cancer.
D．The campaign against smoking succeeds in preventing Americans from smoking.
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