9. This information is only ______ data and will need further analysis.

The analysis phase answers the questions of who will use the system, what the system will do, and where and when it will be used. During this phase, the project team investigates ny current system,identifies (71) , and develops a concept for the new system. This phase as three steps: first, (72) is developed to guide the project team's efforts. It usually ncludes an analysis of the current system and its problems, and the ways to design a new ystem. The next step is (73) The analysis ofthis information - in conjunction withinput rom the project sponsor and many other people - leads to the development of a concept for a ew system. The system concept is then used as a basis to develop a set ofbusiness analysis odels that describes how the business will operate if the new system were developed. The set of models typically includes models that represent the (74) necessary to support the nderlying business process. Last, the analyses, system concepts, and models are combined nto a document called the (75), which is presented to the project sponsor and other key ecision makers that decide whether the project should continue to move forward

A.improvementopportunities

B.logicalmodel

C.systemrequirements

D.systemarchitecture@@@SXB@@@A.a user manual

B.an analysis strategy

C. an analysis use case

D.a design user case@@@SXB@@@A.project scope definition

B.prob,lems analysis

C.decisionanalysis

D.requirementsgathering@@@SXB@@@A.dataandprocesses

B.systeminfrastructures

C.externalagents

D.systemsoftware@@@SXB@@@A.requirementsstatement

B.designspecification

C.systemproposal

D.project charter

The Seattle Times Company is one newspaper firm that has recognized

the need for change and done something about it. In the newspaper industry,

papers must reflect the diversity of the communities to which they provide

information. It must reflect that diversity with their news coverage 【S1】______

or risk losing their readers' interest and their advertisers' support.

Operating within Seattle, which has 20 percents racial 【S2】______

minorities, the paper has put into place policies and

procedures for hiring and maintain a diverse workforce. The 【S3】______

underlying reason for the change is that for information to b

fair, appropriate, and subjective, it should be reported by the 【S4】______.

same kind of population that reads it.

A diversity committee composed of reporters, editors, and

photographers meets regularly to value the Seattle Times' 【S5】______.

content and to educate the rest of the newsroom staff about

diversity issues. In an addition, the paper instituted a content 【S6】______.

audit (审查) that evaluates the frequency and manner of

representation of woman and people of color in photographs. 【S7】______

Early audits showed that minorities were pictured far too

Infrequently and were pictured with a disproportion number

of negative articles. The audit results from 【S8】______.

improvement in the frequency of majority representation and 【S9】______.

their portrayal in neutral or positive situations. And, with a 【S10】______.

result, the Seattle Times has improved as a newspaper. The diversity

training and content audits helped the Seattle Times Company to win

the Personnel Journal Optimal Award for excellence in managing change.

【S1】

The world is on the top of a staggering rise in the number of old people, and they will live longer than ever before.【C1】______the next 20 years the global population of those aged 65 or more will almost double, from 600m to 1.1 billion. The experience of the 20th century, when longer life【C2】______more years in retirement rather than more years at work, has persuaded many observers that this shift will lead to slower economic growth and【C3】______, while the swelling ranks of pensioners will smash government【C4】______. But the notion of a sharp division between the working young and the【C5】______old misses a new trend, the growing gap between the skilled and the unskilled. Employment rates are falling among younger unskilled people,【C6】______older skilled folk are working longer. The【C7】______is most extreme in America, where well-educated baby-boomers are【C8】______retirement while many less-skilled younger people have dropped out of the workforce. Policy is【C9】______responsible. Many European governments have abandoned policies that used to encourage people to retire early. Longer life, combined with the replacement of generous pension plans【C10】______meaner ones, means that even the better-off must work longer to have a【C11】______retirement. But the changing nature of work also plays a big role. Pay has risen sharply for the highly educated, and those people continue to【C12】______rich rewards into old age because these days the educated elderly are more productive than their【C13】______. Technological change may well reinforce that shift: the skills that【C14】______computers, from management expertise to creativity, do not necessarily【C15】______with age. This trend will benefit not just【C16】______elderly people but also, in some ways, society as a whole. Growth will slow less dramatically than expected; government revenues will be in better【C17】______, as high earners pay taxes for longer. At the other end of the social scale, however, things look【C18】______. Manual work gets harder as people get older. The rapid innovation has raised the incomes of the highly skilled while【C19】______those of the unskilled. The consequences, for individuals and society, are【C20】______.

【C1】

A．Above

B．Over

C．Among

D．Before

Adult education is the practice of teaching and educating adults. This is often done in the workplace, or 【B1】______ "continuing education" courses at secondary schools, or at a college or university.

Educating adults differs from educating 【2】______ in several ways. One of the most important 【B3】______ is that adults have gained knowledge and experience which can 【B4】______ add value to a learning experience or interfere with it.

Another important difference is that adults frequently must apply their knowledge in some 【B5】______ fashion in order to learn effectively; there must be a 【B6】______ and a reasonable expectation that the new knowledge will help them further that goal. One example, 【B7】______ in the 1990s, was the spread of computer training courses in 【B8】______ adults, most of them office workers, could enroll. These courses would teach basic use of the operating system or specific application 【B9】______ . Because the skills 【B10】______ to interact with a PC were so new, many people who had been working white-collar jobs for ten years or more eventually took such training courses, either of their own will (Bto gain computer skills and thus can higher pay) or at the request of their managers.

【B1】

A．by

B．from

C．on

D．through

听力原文：M: OK, Mrs Wentworth, how is our share portfolio today?

W: Generally healthy. Nitro Chemicals have gone up 14p to 200 pence. Forsythe Bank have gone down 2p to 301 pence, but we only have 500 of those shares.

M: OK.

W: Our thousand shares in Web Communications have stayed level at 160 and the one and a half thousand shares in Bespoke Tailoring have risen to 431 pence a share.

M: Well, that's good news.

W: Yes, and we've got 2,000 shares each in Rose Computers and Pharmedico Drugs and they have both risen slightly. Rose has gone up 5p to 154, and Pharmedico is now selling at 423 pence a share.

&8226;Look at the table below.

&8226;Some information is missing.

&8226;You will hear a woman talking about share prices.

&8226;For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.

&8226;After you have listened once, replay the recording.

(9)

A．He will probably overcharge her.

B．He is one of her neighbors.

C．He only works on new cars.

D．He has fixed her car before.

听力原文：W: This is our rock-bottom price, Mr. Li. We can't make any further concessions.

M: If that's the case. there's not much point in further discussion. We might as well cancel the whole deal.

Q: What are the man and the woman doing?

(18)

A．They are attending a concert.

B．They are negotiating about a price.

C．They are planning to go for a date.

D．They are buying something for their firm.