What is Amazon’s customer service idea？

A．It strives to be Earth’s most customer-centric company, where people can find and discover anything they might want to buy online,and endeavors to offer its customers the lowest prices．

B．Amazon．com has acqiured a number of other companies over the years, all of which have helped them to become one of the most well-known and visited websites on the planet．

C．The world’s brightest technology minds come to Amazon．com to research and develop technology that improves the lives of shoppers, sellers and developers around the worl

D．

Why is Bookstore's customer service so successful?

A．The company is able to offer any book title in print.

B．The company deals with complaints in a positive way.

C．The company gives priority to orders from regular customers.

Why is Bookstore's customer service so successful?

A．The company is able to offer any book title in print.

B．The company deals with complaints in a positive way.

C．The company gives priority to orders from regular customers.

D．The company is able to offer fast delivery.

Why is Bookstore's customer service so successful?

A．The company is able to offer any book title in print.

B．The company deals with complaints in a positive way.

C．The company gives priority to orders from regular customers.

The credit card company's customer service line can be of great help if______.

A．you want to ask for more money

B．you want to take a note

C．you want another card

D．the credit card is stolen

What is a requirement for applicants?

A．Training in customer service

B．Experience in computer repair

C．Knowledge of sporting goods

D．Availability to work on the weekends

What is the main purpose of this email?

A．To make a customer service complaint

B．To congratulate on winning an award

C．To request a special service

D．To express gratitude to a company

following code segment.[ServiceContract]public interface ICustomerService{...}public class CustomerService : ICustomerService{...}The service is self-hosted in a console application. Older client applications access the service at http://contoso.com:8080/CustomerService/V1.Newer client applications access the service at http://contoso.com:8080/CustomerService/V2.You need to ensure that any client application can access the service at either address.Which code segment should you use?（）

A.

B.

C.

D.

What may cause a company to lose clients and customers after a customer service call conversation?

A.The complaints are improperly conducted.

B.The complainer is treated as being of a value.

C.The complainer is told asking the wrong person.

D.The complaints are rejected to accept.

&8226;You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.

&8226;Write a memo to your secretary:

&8226;Telling her about the claim

&8226;Mentioning the serial number of the order and date of delivery

&8226;Asking for relevant files and the duplicate invoice

&8226;Write 40--50 words on a separate sheet