顾客说:“收入少,没有钱买A.保养套餐”。销售人员:“就是因为奖金紧张,才更需要购买A.保养套餐,以保障您的车始终处于良好的工作状态。”该种处理客户异议的方法是()
A.转化处理法
B.转折处理法
C.同意和补偿处理法
D.利用处理法
A.转化处理法
B.转折处理法
C.同意和补偿处理法
D.利用处理法
第1题
marketing team decided to personalize shoes by allowing customers to purchase them online and to design the style and look each person wants.()
第3题
ts in a car, and perceives significant differences in price, quality, and features among three of his favorite models. He rates the models on each factor and ranks them in the order of his preference. To which of the following stages of the buyer decision process will Jeff most likely proceed next ()
A.post-purchasebehavior
B.evaluationofalternatives
C.informationsearch
D.needrecognition
E.purchasedecision
第4题
on divided attention studies that suggest memory deficits to be due to a diminished attentional capacity.____________, selective attention studies have also shown reduced inhibition to affect performance in complex problem solving tasks.
第7题
第8题
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