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Youareahelpdesktechnicianforyourcompany,&e
Youareahelpdesktechnicianforyourcompany,whichisintheprocessofdeployingWindowsXPProfessionaltoallclientcomputers.YouupgradePierre’sWindows98portablecomputertoWindowsXPProfessional.Aftertheupgrade,Pierrereportsthatsomeofhisoldersoftwareapplicationsnolongerworkproperly.Also,oneofthehardwaredevicesonhiscomputerisnotcurrentlysupportedbyWindowsXPProfessional.PierrerequeststhatyoureinstallWindows98andallofhisapplicationssothathecanusehiscomputernormally.YouneedtorestorePierre’scomputertoitspre-upgradedstatewhileretainingalloftheapplications,documents,andpersonaldataonthecomputer.Youwanttoaccomplishthistaskintheminimumamountoftime.
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