题目内容（请给出正确答案）

[主观题]

A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next？（）

A. Test the computer with a known-good monitor.

B. Check if the monitor is still covered under the manufacturer’s warranty.

C. Replace the monitor’s power cord with a known-good power cord.

D. Swap out the computer’s video card.

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更多“A technician is troubleshootin…”相关的问题

第1题

A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g.The WLAN card is showing connected at 11Mbps.Which of the following would be the BEST reason why the WLAN card is performing at that speed?（）

A. The WLAN card is 802.11g.

B. The WLAN card is 802.11b.

C. The WLAN card is 802.11n.

D. The WLAN card is 802.11a.

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第2题

AtechnicianistroubleshootingalackofInternetconnectivityaffectingtheirentireoffice.The techniciansuspectstheissueiswiththeirInternetServiceProviderfailingtoprovideservice.WhichofthefollowingcommandlinetoolsshouldthetechnicianusetoBESTtestthistheory？（）

A.tracert

B.ipconfig

C.netstat

D.nslookup

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第3题

A technician is troubleshooting a network connectivity issue with a user‘s desktop configured touse a static IP address. The technician notes the following configuration:Which of the following changes will allow the desktop to communicate properly with remote networks?（）

A. Changing the DNS to 172.16.1.100

B. Changing the WINS server to 172.174.136

C. Changing the netmask to 255.255.255.0

D. Changing the default gateway to 172.16.3.1

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第4题

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

A. Verity full system functionality

B. Identify the main problem and question the user

C. Document their findings, actions, and outcomes

D. Escalate the issue to upper management

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第5题

A technician is troubleshooting a host connectivity problem. The host is unable to ping a server connected to Switch_A. Based on the results of the testing, what could be the problem（）。

A.A remote physical layer problem exists.

B.The host NIC is not functioning.

C.TCP/IP has not been correctly installed on the host.

D.A local physical layer problem exists.

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第6题

A technician is troubleshooting a network connectivity issue. Given the following abbreviated traceroute output:Which of the following is MOST likely occurring?（）

A. Switching loop

B. Broadcast storm

C. IP conflict

D. Routing loop

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第7题

A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）

A. Allow the user to demonstrate expertise.

B. Do not argue; empathize with the user, and offer to help.

C. Ask the user to watch as the technician diagnoses and corrects the problem.

D. Document each of the steps to replicate at a later time.

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第8题

A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

A.Record the solution in the appropriate logs for future use.

B.Ask the user who reported the issue what past documentation they have.

C.Ask the user who reported the issue to explain the symptoms in detail.

D.Record what steps should be taken to resolve the issue.

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第9题

A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).

A. Set the clear password jumper on the motherboard

B. Enter the BIOS setup and select the clear password setting

C. Remove the power cord from the power supply and then plug it back in

D. Power cycle the PC

E. Remove the CMOS battery for 15 minutes

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第10题

A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）

A. Update the BIOS for compatibility.

B. Put on an ESD strap.

C. Use an anti-static bag to hold the RAM while installing.

D. Clean out the PC with compressed air.

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