![](https://lstatic.shangxueba.com/sxbzda/h5/images/m_q_title.png)
What does the talk tell us?A.How to settle the consumer's complaint about a faulty item.B.
What does the talk tell us?
A.How to settle the consumer's complaint about a faulty item.
B.How to make an effective complaint about a faulty item.
C.How to avoid buying a faulty item.
D.How to deal with complaints from consumers.
![](https://lstatic.shangxueba.com/sxbzda/h5/images/tips_org.png)