完型填空操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。Total Quality Management （

完型填空

操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。

Total Quality Management (TQM)

Total Quality Management (TQM) is a {comprehend; comprehensive; comprehension} and structured approach to organizational management that seeks to improve the quality of products and services {with; through; in} ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization {or; and; as} may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, {among; besides; including} schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management {from; to; at} the customer's point of view.