听力原文：Woman: Good morning, HPR Bank, Customer Services Division. What can I do for you？

Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.

Woman: Just a moment. I'll get it up on screen. Can you give me the account number？

Man: Certainly. It's 348-56-265.

Woman: And your identification code？

Man: Hamlet.

Woman: Right, Mr Bliss. What's the problem？

Man: Well, I received a statement from you this morning and there's a difference between that and our records. The statement shows a debit of￡15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.

Woman: Yes, here it is ￡15,000. That's odd. It says cheque number 3-0-6-9-8-4.

Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0. It's not one of our cheques. You must have debited our account by mistake.

Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately.

Man: That would be better.

&8226;Look at the notes below.

&8226;You will hear a man telephoning a bank about a problem with an account.

HPR BANK CUSTUMER SERVICES DIVISION

CUSTOMER: George Bliss, (5)______of Arundei Holdings

ACCOUNT NUMBER: (6)______

PROBLEM: No record in his office of a (7)______of

￡15,000 on June 10th.

Also, can't be one of their (8)

They all begin with 50. Want us to investigate.